• Play a pivotal, revenue-driving role within a high-performing dealership
• Competitive salary package with strong commission potential, plus a company vehicle or car allowance
• Access hundreds of discounts using our exclusive reward platform

About the opportunity:

Penfold Motor Group is seeking an experienced and driven Service Manager to lead Afersales operations across both our Burwood and Malvern site location. 

As a Service Manager, you will take ownership of the end-to-end Aftesales function, driving performance, efficiency, and customer excellence in with Audi's premium brand standards.

Key Responsibilities;

• Lead and optimise service operations across two sites

• Drive productivity, efficiency, and financial performance

• Deliver a premium customer experience aligned with Audi standards

• Develop, mentor, and lead a high-performing Aftersales team

• Own and deliver on key KPIs including labour sales, efficiency, and CSI

• Ensure full compliance with Audi Australia processes and standards

About you:

You will demonstrate:

• Proven experience as a Service Manager or senior Aftersales leader (prestige experience highly regarded)

• Commercially driven with strong operational and financial acumen

• A credible leader who can drive performance, accountability, and culture

• Experienced in managing KPIs, team performance, and customer outcomes at scale

• Multi-site leadership experience is highly advantageous

The benefits:

• Enjoy an industry-competitive remuneration package complemented by a highly rewarding bonus structure that recognises performance.
• Unlock access to hundreds of exclusive discounts through our rewards platform - including gym memberships, BUPA Private Health Insurance, the Samsung Partnership Program, retail offers, and special pricing on vehicles, parts, and servicing.
• Take advantage of paid parental leave to support you and your family when it matters most.
• Access our Employee Assistance Program (EAP) for confidential support and resources whenever you need them.
• Benefit from ongoing manufacturer-led and internal training to accelerate your professional growth.

If you think this role is right for you, apply today by completing our online application and don’t miss out on a great opportunity!

Penfold Motor Group, a proud Australian-owned business and part of the Peter Warren Automotive Holdings family. We represent some of the finest vehicle brands and offer a complete range of services, including expert mechanical servicing, to cover all aspects of vehicle ownership. With over 330 dedicated employees across multiple locations in Victoria, our team is built on a foundation of extensive industry knowledge, outstanding sales and customer service, and leading expertise.