We are looking for an experienced Workshop Controller, to join our Toyota, Volkswagen & MG workshop at Bathurst.

About the opportunity:

This role will be responsible for coordinating and overseeing daily workshop operations to ensure productivity, efficiency, and quality standards are consistently achieved. The successful candidate will undertake the below:

• Manage daily tasks, productivity and efficiency for a team of technicians
• Prioritise Repair Orders in the workshop to ensure on time completion
• Assist with Technical problem solving
• Suggest additional work that is needed to the Service Adviser Team so the customer can be notified
• Make certain that work repair orders are completed correctly for warranty procedures and seek clarification if necessary
• Maintain OEM workshop tools and equipment; follow safety practices; notify management if tools need replacement or new tools required
• Assist in expediting of parts orders and notify service advisor if delays are expected or if a part needs to be ordered
• Give special attention to repeat repairs, so the problem is correct this time and future comebacks are avoided
• Compliance with the procedures and policies

About you:

Success in this role requires a customer-led mindset, highly developed communication skills, and the confidence to make decisions and drive outcomes in a fast-paced environment. You will demonstrate:

• Relevant vehicle trade qualifications
• Previous workshop controller experience preferred not essential
• Current driver's licence
• Air-Conditioning & ASCIS & AUVIS Licence preferred however not essential
• Ability to follow work, health and safety policies and procedures
• Demonstrate care and attention to detail
• Clear, professional communicator who approaches challenges with positivity
• Ability to work well within large teams and follow processes and instructions

Benefits:

This is an exciting opportunity for someone who values growth, contribution, and the opportunity to build a meaningful career. Other benefits include:

• Paid parental leave to support you and your family
• Competitive remuneration package
• Employee benefits including discounted vehicle purchases, servicing, discounted rates on Private Health Insurance
• Fast growing employee recognition & reward programs
• Work with one of Australia’s largest and most respected automotive groups
• Access hundreds of discounts using our exclusive reward platform

Join Bathurst Toyota, VW & MG, a proud Australian-owned business and part of the Peter Warren Automotive Holdings family. We represent some of the finest vehicle brands and offer a complete range of services, including expert mechanical servicing, to cover all aspects of vehicle ownership. With a dedicated team, we are built on a strong foundation of deep market knowledge, exceptional customer service, and industry-leading expertise.  We value our people as one of our greatest assets and are looking for passionate individuals to join our growing team.