• Join one of the largest automotive dealership networks in Australia
• Plenty of support, training and opportunities available
• Enjoy exclusive staff discounts on lifestyle and automotive products

About the Role:

Seeking an enthusiastic Service Receptionist to join our busy Toyota Service Department in Warwick Farm on a full-time basis.

About the opportunity:

This role will serve as the first point of contact for customers, coordinating vehicle service bookings and delivering a smooth, professional experience from arrival through to completion. The successful candidate will be responsible for:

• Answering and directing incoming calls in a professional manner

• Greeting and welcoming customers upon arrival

• Assisting new and existing clients with service-related enquiries

• Booking vehicles for servicing and recalls using ERA and Excel

• Providing general administrative support to the service team

About you:

Success in this role requires a customer-first mindset, strong communication skills, and the confidence to make sound decisions in a fast-paced environment. You will demonstrate:

• Previous reception experience (preferred)

• Excellent written and verbal communication skills

• A strong commitment to delivering outstanding customer service

• Proficiency in Microsoft Office, including Word and Excel

• The ability to multitask, prioritise, and perform effectively under pressure

Benefits:

This is an exciting opportunity for someone who values growth, contribution, and the opportunity to build a meaningful career. Other benefits include:

• Employee benefits including discounted vehicle purchases, servicing, discounted rates on Private Health Insurance and others
• Paid parental leave to support you and your family
• Supportive environment with ongoing feedback and guidance to ensure you succeed
• Work with one of Australia’s largest and most respected automotive groups
• Access hundreds of discounts using our exclusive reward platform

Peter Warren Automotive Holdings is one of Australia's largest multi-franchise automotive dealer groups. We represent some of the finest vehicle brands and offer a complete range of services, including expert mechanical servicing, to cover all aspects of vehicle ownership. With over 2000 dedicated employees across multiple locations, our team is built on a foundation of extensive industry knowledge, outstanding sales and customer service, and leading expertise. We value our people as one of our greatest assets and are looking for passionate individuals to join our growing team.

If you think you can bring real value and add to the energy & enthusiasm in our team, we would love to hear from you!