• An attractive salary package for the right candidate
• Exclusive staff discounts on lifestyle and automotive products
• Plenty of growth, training and opportunities

We’re offering an exciting leadership opportunity for an experienced Quality Controller / Foreman to join the team at Mercedes-Benz Artarmon.

About the opportunity:

This role will be responsible for inspecting work and processes to ensure they meet required quality standards, identifying issues, and supporting continuous improvement to deliver consistent, high-quality outcomes. The successful candidate will undertake the below:

• Oversee the daily operations and technician productivity in the workshop
• Prioritise and allocate repair orders to ensure on-time completion
• Assist with technical problem-solving and guide your team through challenging repairs
• Communicate additional recommended work to the Service Advisor team for customer approval
• Ensure all documentation and repair orders comply with warranty procedures
• Maintain workshop cleanliness, ensure OEM tools and equipment are in top condition, and uphold all safety practices
• Expedite parts orders and eliminate delays in the repair process
• Take special care with repeat repairs, ensuring lasting fixes and avoiding future comebacks

What we’re looking for:

Success in this role is demonstrated by consistently meeting quality standards, identifying and resolving issues early, and contributing to improved processes and reliable, high-quality outcomes. You will demonstrate:

• A minimum of 5 years’ experience in the automotive trade with relevant qualifications
• Previous experience as a Workshop Controller or Foreman is highly desirable
• MVTC (Motor Vehicle Tradesperson Certificate) is essential
• A current driver’s licence
• Air Conditioning Licence, ASCIS, or AUVIS licence would be an advantage
• Strong leadership and time management skills
• Ability to mentor apprentices and support team development
• A commitment to WHS practices and a proactive “Work Safe” approach
• Great communication skills and a strong attention to detail
• A team player who thrives in a structured, process-driven environment

Benefits:

This is an exciting opportunity for someone who values growth, contribution, and the opportunity to build a meaningful career. Other benefits include:

• An attractive salary package for the right candidate
• Factory uniform and access to in-house and manufacturer training
• A supportive, professional environment recognised as "Best in Class"
• Ongoing career development and personal growth opportunities
• Access hundreds of discounts using our exclusive reward platform
• Paid parental leave to support you and your family

Mercedes-Benz North Shore is proud to be servicing Sydney’s North Shore for over 60 years. We have showrooms at Mosman and Chatswood, a stand-alone state of the art Service Centre at Artarmon. We are delighted to offer this exciting new opportunity for a super star to join our team.