Burwood Mazda was established in 1964 and has a rich history in the Automotive industry. We offer a wide range of premium vehicle options and comprehensive services across all aspects of vehicle ownership. With a dedicated team, we are built on a strong foundation of deep market knowledge, exceptional customer service, and industry-leading expertise. Our commitment extends beyond sales, with expert mechanical servicing. At Burwood Mazda, we genuinely consider our people to be one of our greatest assets.

About the Role:

We are seeking an enthusiastic Service Advisor to join the team at our Burwood Mazda. This position would be ideal for someone who has outstanding customer service skills and a passion for the automotive industry.

About the role:

• Being the first point of contact for our customers, you will determine their requirements and communicate with them to ensure a positive customer experience
• Liaising with the workshop and parts departments
• Quote repair jobs and liaise with customers ensuring they are given the best possible customer service experience
• Meeting and exceeding manufacturers CSI targets

About you:

• Experience in a similar role within an Automotive Service Department is preferable however not essential
• Excellent communication, numeracy and customer service skills
• Willing to go above and beyond to exceed customer expectations
• Sound automotive technical knowledge
• Punctual and reliable
• Have a professional attitude and be well organised
• Current driver licence
• Be able to work in a team environment
• Demonstrate a high level of care and attention to detail
• Able to work Monday to Friday 7:30am - 5:30pm 

What we offer:

• Attractive salary and commission package
• Car allowance or company car provided
• The opportunity to work in a well-established company with an excellent reputation for customer service
• A dynamic and friendly work environment
• Career opportunities that only come with working within one of the largest automotive companies

If you think you can bring real value and add to the energy & enthusiasm in our team, we would love to hear from you!