Join Frizelle Sunshine Automotive, a proud Australian-owned business and part of the Peter Warren Automotive Holdings family. We represent some of the finest vehicle brands and offer a complete range of services, including expert mechanical servicing, to cover all aspects of vehicle ownership. With over 900 dedicated employees across multiple locations, our team is built on a foundation of extensive industry knowledge, outstanding sales and customer service, and leading expertise. We value our people as one of our greatest assets and are looking for passionate individuals to join our growing team.

We are now looking for a Warranty Clerk to join the Warranty Hub based in Southport.

What we are looking for:

• Accurate data entry
• Automotive experience preferred but not essential
• Knowledge of automotive warranty claims guidelines is advantageous
• Previous warranty claim experience preferred but not essential
• Great communication skills with an outstanding telephone manner
• Great organisational skills
• A high level of computer proficiency
• Excellent customer service ethic 
• Ability to work in a team

What the role entails:

• Compile and complete warranty claims following brand guidelines and costing of repair orders
• Ensure valid, current and legible records of all claims submitted are kept
• Maintain monthly reconciliation of claims and submit transport and hidden damage claims
• Ensure clear direction on factory policy decisions are adhered to at all times

 The benefits of working with us:

• Access discounted rates on Bupa Private Health Insurance, prioritizing your well-being
• Exclusive discounts on vehicles, parts and servicing
• Benefit from our Employee Assistance Program (EAP), providing support and resources during challenging times
• Lifestyle discounts, including Gym memberships and retail discounts
• Paid parental leave to support you and your family