Mercedes-Benz North Shore is proud to be servicing Sydney’s North Shore for over 60 years. Our showrooms at Mosman and Chatswood along with our stand-alone Service Centre at Artarmon, we are delighted to offer these exciting new opportunities for someone to join our team.

We are looking for a experienced, motivated, and enthusiastic Service Advisor to join our busy Mercedes-Benz team on a full-time basis. Positions will be based at either Mosman, Chatswood or Artarmon.

Responsibilities:

• Being the first point of contact for our customers,  you will determine their requirements
• Liaising with the workshop and parts departments
• Quote repair jobs and liaise with customers ensuring they are given the best possible Customer Service experience
• Meeting and exceeding manufacturers Customer Satisfaction targets

Requirements for the role will involve the following:

• Full work rights in Australia
• Experience in a similar role within a Retail or Service related environment
• Excellent communication, numeracy and customer service skills
• Willing to go above and beyond to exceed customer expectations
• Sound automotive technical knowledge
• Punctual and reliable
• Have a professional attitude and be well organised
• Current drivers licence
• Be able to work in a team environment
• Demonstrate care and attention to detail

What we offer:

• Attractive salary and commission package
• The opportunity to work in a well established company with an excellent reputation for customer service
• A dynamic and friendly work environment
• Career opportunities that only come with working within one of the largest automotive companies
• Employee Assistance Program (EAP)
• Exclusive discounts with our Samsung Partnership Program
• Discounted Gym memberships

If you are ready to take the next step in your career, and think this role is right for you, apply today by taking the time to complete our online application.