We are looking for an experienced Workshop Foreman/Controller, to join our Suzuki/Isuzu/Hyundai/MG workshop at Burwood.

About the opportunity:

This role will be responsible for coordinating and overseeing daily workshop operations to ensure productivity, efficiency, and quality standards are consistently achieved. The successful candidate will undertake the below:

• Manage daily tasks, productivity and efficiency for a team of technicians
• Prioritise Repair Orders in the workshop to ensure on time completion
• Assist with Technical problem solving
• Suggest additional work that is needed to the Service Adviser Team so the customer can be notified
• Make certain that work repair orders are completed correctly for warranty procedures and seek clarification if necessary
• Maintain OEM workshop tools and equipment; follow safety practices; notify management if tools need replacement or new tools required
• Assist in expediting of parts orders and notify service advisor if delays are expected or if a part needs to be ordered
• Give special attention to repeat repairs, so the problem is correct this time and future comebacks are avoided
• Compliance with the procedures and policies

About you:

Success in this role requires a customer-led mindset, highly developed communication skills, and the confidence to make decisions and drive outcomes in a fast-paced environment. You will demonstrate:

• Relevant vehicle trade qualifications
• Previous workshop controller experience preferred not essential
• Current driver's licence
• Air-Conditioning & ASCIS & AUVIS Licence preferred however not essential
• Ability to follow work, health and safety policies and procedures
• Demonstrate care and attention to detail
• Clear, professional communicator who approaches challenges with positivity
• Ability to work well within large teams and follow processes and instructions

Benefits:

This is an exciting opportunity for someone who values growth, contribution, and the opportunity to build a meaningful career. Other benefits include:

• Paid parental leave to support you and your family
• Competitive remuneration package
• Employee benefits including discounted vehicle purchases, servicing, discounted rates on Private Health Insurance
• Fast growing employee recognition & reward programs
• Work with one of Australia’s largest and most respected automotive groups
• Access hundreds of discounts using our exclusive reward platform

Join Penfold Motor Group, a proud Australian-owned business and part of the Peter Warren Automotive Holdings family. We represent some of the finest vehicle brands and offer a complete range of services, including expert mechanical servicing, to cover all aspects of vehicle ownership. With over 330 dedicated employees across multiple locations in Victoria, our team is built on a foundation of extensive industry knowledge, outstanding sales and customer service, and leading expertise. We value our people as one of our greatest assets and are looking for passionate individuals to join our growing team.